We stand behind our quality. Learn about our warranty coverage and how to file a claim.
| Product Category | Warranty Period | Coverage |
|---|---|---|
| Hybrid Inverters | 5 Years | Parts & Labor |
| Off-Grid Inverters | 2 Years | Parts Only |
| LiFePO4 Batteries | 10 Years / 6000 Cycles | Performance Guarantee (>80% SOH) |
| MPPT Controllers | 3 Years | Parts & Labor |
Prepare your proof of purchase (invoice), product serial number (S/N), and a detailed description of the fault (including error codes).
Email support@jfypower.com or fill out the online claim form below.
Our engineers will analyze your system data remotely to confirm the issue.
We will ship replacement parts or a new unit within 3 business days of approval.